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Should Play Asia Take This Long?

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Well on April 20, I bought the japanese version of Kingdom Hearts Birth By Sleep. I payed for the 7-10 day shipping, and it is now May 9 and I still have not got it. Should they take this long? Is there a refund on shipping?

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Ok do ya have it yet cuz it's already may25 and thats a little over a month ya ordered it it should be her in a month.

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https://www.kh13.com/forums/topic/6066-should-play-asia-take-this-long/
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