Well, I decided to try one last time for it. And...SUCCESS... x_x That was soooooo stressful, lol But yeah, I see what you mean. And I've played other games too that had bad setups with RNG Loot Boxes. There are ways to balance that. Like for example, if this game had Player Trading where you had like an in-game or even a forum based Medal Economy where players could freely trade with one another? That'd make those bad pulls more worth something. I'm an Indie Dev, been working on my own game project for a number of years now, so player engagement and how to keep folks interested is always something I think about. The thing is also, this game could make boat loads more money if they reduced the price of Jewels and or offered more per dollar. I mean, its a Free to Play game and they're a business, they need to make money. I totally get that and can appreciate where they're coming from. The whole reason I made this thread was offer my honest feedback. I'm a new player, this has been my experience thus far. I want them and the game to be successful because I see a lot of potential here. But I also see some wasted opportunities. Its in the name; "Micro"-transactions. There's nothing micro about $80-$100 for a single Medal. The only kind of players that are gonna drop that kind of money on a Free to Play are those with an excess of finances to spare, which the vast majority of people playing this either don't have or aren't going to be willing to buy into. So from a business perspective, this setup is actually hurting them. Give me a reason to spend money, make me feel "safe" with the idea of doing so. Don't punish people for NOT spending money, that's just going to hurt your bottom line for overall sales. Players are more willing to spend money if they feel each time they are doing so its worth their while. -3 to 5 Pulls Promise; If you don't get what you're wanting you're guaranteed to get it either on the 3rd or 5th draw. -Lower Jewel Costs; You'd be amazed how much more money you make if you're charging folks $5 instead of $15-$20. That $5 spending adds up and more folks find that price to be more acceptable. -Medal Trading; Enriches the Community and gets players doing way more interaction and keeps folks more invested in the game with a player driven economy. So yeah, that's just my input on things. I'm beyond happy I finally managed to get that Ventus, like I grinded all the way up to Mission 530+ to get it. I didn't really know that the "Mercy" thing wasn't applied to all Deals. I'll definitely be more careful about that going forward and keep an eye out for it. Thanks for your advice, I'll definitely remember it. ^_^