Are you looking for help on navigating through the game? Trouble with a mission? Need menu directions? Post here! This topic will serve as a general help topic for Kingdom Hearts Unchained χ. Someone from our Kingdom Hearts χ Team or another KH13 member may help you out with any issues you have if its able to be handled. Enjoy!

Edited September 4, 201510 yr by Jake

I got this screenshot once my game wouldn't progress after I picked my faction. Every time I open the game I get this:

I got this screenshot once my game wouldn't progress after I picked my faction. Every time I open the game I get this:

Seems some people have gotten that. Restarting hasn't helped for some, but have you tried restarting your phone? If you do that and it doesn't work, try reinstalling the app.

Seems some people have gotten that. Restarting hasn't helped for some, but have you tried restarting your phone? If you do that and it doesn't work, try reinstalling the app.

I think the server is just really busy. Try again in a couple hours and if its still happening, wait a bit longer. Reinstalling might also help to a degree if waiting doesnt 

Edited September 3, 201510 yr by LimitForm

When ever I start the app, it's a black screen and then I'm taken back, to the menu screen, Please Help!, also I have galaxy tab 4

When ever I start the app, it's a black screen and then I'm taken back, to the menu screen, Please Help!, also I have galaxy tab 4

You tapped the screen afterwards? If not, try that and it should load. If you did, try relaunching the app. If all else fails, reinstall the app.

I get KHUx stopped working after I select a faction, any ideas? I have already tried to restart my device and reinstalled the app.

Is the game working for anyone? Like is anyone actually playing the game?

I get KHUx stopped working after I select a faction, any ideas? I have already tried to restart my device and reinstalled the app.

The servers may be busy. I'd wait a day for the servers to improve and get everything adjusted. New games like this are expected to have some server problems.

I just got a screen and an okay button while it was doing that Download X/3 thing. I guess that means I don't have enough space...piece of crap IPhone 4...

You tapped the screen afterwards? If not, try that and it should load. If you did, try relaunching the app. If all else fails, reinstall the app.

I have actually just reinstalled the app and.......nothing, I really don't know what's going on.

I have actually just reinstalled the app and.......nothing, I really don't know what's going on.

Servers may be busy. Gotta wait a bit for it to adjust.

Yeah, I'll agree and say it's a server thing. I can't even imagine how many people jumped on the second it was released.

Servers may be busy. Gotta wait a bit for it to adjust.

ok thanks!

there is a player transfer for X[chi] to unchained that nomura mentioned right? where is that?

there is a player transfer for X[chi] to unchained that nomura mentioned right? where is that?

There's no news on that yet. The KHUX Twitter account, @KHUX_PR or KHUX news management feed should bring news on that soon.

There's no news on that yet. The KHUX Twitter account, @KHUX_PR or KHUX news management feed should bring news on that soon.

okay then, thanks

there is a player transfer for X[chi] to unchained that nomura mentioned right? where is that?

 

When you first launch the game, there are two red buttons - I translated them to the best of my ability and one says something along the lines of 'Start from the beginning', and the other says 'Data' -something (I assume it's something along the lines of transfer, my Japanese isn't that great), so perhaps that's it? I couldn't be 100% sure though

I'm trying to fix my deck, to replace the starter medals with better ones I've gained. I'd appreciate the help

I'm trying to fix my deck, to replace the starter medals with better ones I've gained. I'd appreciate the help

On the Keyblade menu look at the right side of the screen and under your selected Keyblade click the red button more on the left then simply drag and drop.

Edited September 3, 201510 yr by KHVision

Even though I said I was going to get the game once it came out in English, I changed my mind since I'm bored.

 

So I installed the apk and proceeded to download the 3-part download in the app. Once part 3 was "completed" it restarted and gave me this message:

 

Tapping OK downloads part 3 again and the cycle continues. I can read "file" then everything after that is gibberish.

 

I've uninstalled the app a few times and redid the whole thing, but no changes.

I want to use my Kingdom hearts x chi avatar in this game

I heard that we can do that, but how?

I´ve got the same problem like Rinax. How can we fix this and start playing the game?

Need someone to translate this

Edited September 3, 201510 yr by Kingdomkey_n_n

im haveing problems when i start the app it says this video cant be viewed i have a kyocera android 4.0.4 any way to fix it to watch the videos?

Download the "Google Translate" App and then download the japanese-package. Then you have to make a photo of the Text and it will translate it.

Spoiler

 

 

This has something to do with the memory of your phone...to less size or something like that... but i´t doesn´t work by my phone if I, for example, delete much apps...